LOCATED IN CALDERA, BOQUETE DISTRICT, PANAMA +(507) 6137-5602
The best way to make a reservation is via AirBnB. They have a calander showing our availability. They hold your payment until you arrive. They are the only way to book our house as they offer you protection and us protection. We had a certificate of excellence on Trip Advisor but they canceled us because we made a mistake.
Click to see our reviews on Airbnb and also to book securely
See explanation below.
We used to be 5 star property on trip advisor, we have a certificate of excellense from them for 2017. We made one mistake and double booked a couple for a two night stay on top of a couple with a 5 night stay on Airbnb. So we canceled the 2 night stay couple. We offered to put the couple up in a hotel near us, that was not ok. We offered to refund the couple money via paypal they did not have paypal. Also the couple informed us that they were not 2 people but 4 people (we charge extra for more than 2 people) We spoke with support people 3 times at trip advisor. They told us that we would have to pay $150 cancellation fee, we thought this was exorbident as the reservation was only $97. We refused to pay so Trip Advisor cancelled all our bookings and removed our site from Trip Advisor and black listed us. This seems pretty harh to us as this was our first mistake in 3 years.
Trip Advisor Problem